Return ~
Return & Cancelation Policy
Bought it, tried it, didn’t love it?
Send it back. If you’re not totally obsessed with your Richnex+ purchase, return or exchange it free (no return shipping or handling fees) within 15 days of purchase.
We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.
- When you return your purchase to Richnex+ by mail within 15 days of the purchase date,you will receive a full refund to your original payment method for the price of the item(s).
- Unfortunately, we can’t accept returns or issue refunds after 15 days.
-Here’s how to return or exchange your item(s)
- Fill out the Returns+ Exchanges form on the back of your order summary-use the top box for returns, the bottom box for exchanges. Place the completed form with your item(s) in the original Richnex+ packaging or any well- padded envelop or box.
- Create and print your FREE USPS return label here, and attach it securely to the package.
- Seal up the Box and drop it off anywhere in the India mail!
Once you’ve created a return label and sent it back to us, you can track your return. Look out for an email confirmation- we’ll let you know when your return is received and processing!
Mail your returns to :
inforichnexskincarelaboratory@gmail.com
Any questions about your return? Give us a call at 9425793557
Send your item via traceable method to the following address:
Richnex+ Return Department,
Dr. Richa Kothari
811-A,J –Block ,Behind Osho Dhyan Kendra,Patel nagar,city center,Gwalior (M.P) 474001,India